SC Code Photocopy Ricoh Aficio - Bảng tra mã lỗi Ricoh 1027/2030/3025/2022

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SC Code Photocopy Ricoh Aficio - Bảng tra mã lỗi Ricoh 1027/2030/3025/2022

00:00 - 06/04/2016

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CodeDescriptionCauses
101Exposure Lamp Error
The scanner has scanned the white plate, but cannot detect the white level.
  • Defective exposure lamp
    • Defective exposure lamp stabilizer
    • Defective exposure lamp connector
    • Unclean scanner mirror
    • Scanner mirror out of position
    • Defective SBU board
    • Defective SBU connector
    • Lens block out of position
    • Incorrect position or width of white plate scanning (* SP4-015)
120Scanner home position error 1
The scanner home position sensor does not detect the scanner leaving the home position.
  • Defective scanner home position sensor
    • Defective scanner drive motor
    • Defective scanner home position sensor connector
    • Defective scanner drive motor connector
    • Defective BICU board
121Scanner home position error 2
The scanner home position sensor does not detect the scanner coming back to the home position.
  • Defective scanner home position sensor
    • Defective scanner drive motor
    • Defective scanner home position sensor connector
    • Defective scanner drive motor connector
    • Defective BICU board
141SBU black level correction error
• The automatic SBU adjustment has failed to correct the black level three times at the pre-offset adjustment.
• The automatic SBU adjustment has failed to correct the black level ten times at the PGA adjustment.
• The automatic SBU adjustment has failed to correct the black level ten times at the offset adjustment.
  • Defective SBU board
142SBU white/black level correction error
The automatic SBU adjustment has failed to correct the white level ten times at the PGA adjustment.
  • Defective exposure lamp
    • Unclean white plate
    • Incorrect position or width of white plate scanning (* SP4-015)
    • Defective SBU board
144Communication Error between BICU and SBU
The BICU cannot correctly establish communication with the SBU.
  • Loose connection of the flat cable between the BICU and the SBU
    • Defective flat cable between the BICU and the SBU
    • Defective BICU
    • Defective SBU
145Automatic SBU adjustment error
The white levels of the white plate and the white paper are extraordinarily different during the Scan Auto Adjustment (* SP4-428-001).
  • Defective exposure lamp
    • Unclean white plate
    • Incorrect position or width of white plate scanning (* SP4-015)
    • Defective BICU board
    • Defective SBU board
193Image transfer error
Scanned images are not transferred to the controller memory within one minute.
  • Defective BICU board
    • Defective controller board
198Memory address error
The BICU does not receive the memory address report from the controller within one minute.
  • Inconsistency between the BICU firmware and the controller firmware
    • Defective BICU
    • Defective controller
302Charge roller current leak
The polling module detects a current leak of the charge roller.
  • Defective charge roller
    • Defective high voltage supply board
    • Loose connection of the PCU
320Polygonal mirror motor error
The polygon mirror motor does not reach the operating speed within 10 seconds. Or, the polygon mirror motor remains out of the operating speed for 0.2 second after reaching the operating speed.
  • Defective polygon mirror motor
    • Loose connection between the polygonal mirror motor and the BICU
    • Defective cable between the BICU and the polygon mirror motor
    • Defective BICU
321No laser writing signal (F-GATE) error
The poling module does not detect the laser writing signal (F-GATE) asserting after the laser crosses 5 mm from the start point on the drum surface.
  • Defective BICU
    • Loose connection on the fax controller or the printer controller
    • Defective fax controller or printer controller
322Laser synchronization error
The main scan synchronization detector does not detect the laser signal for 0.5 second.
  • Toner bottle not installed
    • Loose connection between the LD unit and the BICU
    • Defective cable between the BICU and LD unit
    • LD unit out of position
    • Defective LD unit
    • Defective BICU
390TD sensor error
The BICU detects the TD sensor outputting extraordinary voltage (less than 0.2 V or more than 4.0 V) 10 times consecutively.
  • Defective TD sensor
    • Loose connection of the PCU
391Development bias leak
The polling module detects a current leak of the development bias.
  • Loose connection of the PCU
    • Defective high voltage supply board
392Developer initialization error
The ID sensor does not detect a correct pattern during developer initialization (* 2-214-001).
  • Defective ID sensor
    • Insufficient developer
    • Defective drum operation
    • Defective development roller operation
    • Loose connection of the PCU
    • Insufficient voltage for the charge roller
401Transfer roller leak error (positive electrode)
The feedback voltage of the transfer roller is insufficient.
  • Defective high voltage supply board
    • Loose connection of the PCU
    • Incorrect installation of the transfer unit or the separation unit
    • Defective transfer roller
402Transfer roller leak error (negative electrode)
The feedback voltage of the transfer roller is insufficient.
  • Defective high voltage supply board
    • Loose connection of the PCU
    • Incorrect installation of the transfer unit or the separation unit
    • Defective transfer roller
500Main motor error
The main motor does not reach its operation speed within 0.7 second. Or, the main motor remains out of its operation speed for 0.7 second after reaching the operation speed.
  • Overload
    • Defective main motor
541Fusing thermistor open error
The fusing temperature remains lower than the specified temperature by 20 degrees Celsius.
  • Defective thermistor
    • Incorrect installation of the thermistor
    • Defective power supply unit
    • Loose connectors
542Fusing temperature warm-up error
The fusing temperature rises 7 degrees or less in two seconds; and this continues 5 times consecutively. Or, the fusing temperature is not detected within 25 or 35 seconds.
  • Defective thermistor
    • Incorrect installation of the thermistor
    • Defective fusing lamp
    • Defective power supply unit
543Fusing overheat error 1
The fusing temperature detected by the thermistor is 230°C or higher for one second.
  • Defective thermistor
    • Defective power supply unit
544Fusing overheat error 2
The fusing temperature detected by the monitor circuit is 250°C or higher for one second.
  • Defective thermistor
    • Defective power supply unit
545Fusing lamp overheat error
After the fusing temperature reaches the target, the fusing lamp remains on for 12 seconds.
  • Defective thermistor
    • Incorrect installation of the thermistor
    • Defective power supply unit
546Unstable fusing temperature
While the fusing lamp is on, the fusing temperature varies 50°C or more within one second; and this occurs two consecutive times.
  • Defective thermistor
    • Incorrect installation of the thermistor
    • Defective power supply unit
547Zero cross signal malfunction
The zero cross signal is not detected within five seconds after the main power switch is turned on. Or, the zero cross signal is not detected within one second after operation begins.
  • Defective power supply unit
    • Defective BICU
559Consecutive fusing jam
The paper jam counter for the fusing unit reaches 3 times. The paper jam counter is cleared if the paper is fed correctly. This SC is activated only when SP1159-001 is set to “1” (default “0”).
  • Paper jam in the fusing unit.
590Exhaust fan motor error
The exhaust fan motor is locked for five seconds.
  • Loose connection of the exhaust fan motor
    • Overload
632MF accounting device error 1
The machine sends a data frame. No normal end signal returns. This symptom happens three times.
  • Defective or broken line between machine and device
633MF accounting device error 2
The machine is communicating with the accounting device. The break signal returns.
  • Defective or broken line between machine and device
634MF accounting device error 3
A backup RAM error is reported from the accounting device.
  • Defective accounting device controller • Defective battery in the accounting device
635MF accounting device error 4
A battery voltage error is reported from the accounting device.
  • Defective accounting device controller
    • Defective battery in the accounting device
636-001SD Card ErrorExpanded authentication module error
There is no expanded authentication module in the machine.
The SD card or the file of the expanded authentication module is broken. There is no DESS module in the machine.
  1. Install the correct SD card or the file of the expanded authentication module.
    2. Install the DESS module.
636-002SD Card Error
Version error
The version of the expanded authentication module is not correct.
  1. Install the correct file of the expanded authentication module.
650-001Communication error of the remote service modem (Cumin-M)
Authentication error
The authentication for the Cumin-M fails at a dial up connection
  1. Check and set the correct user name (SP5816-156) and password (SP5816-157).
650-004Communication error of the remote service modem (Cumin-M)
Incorrect modem setting
-Dial up fails due to the incorrect modem setting.
  1. Check and set the correct AT command (SP5819-160).
650-005Communication error of the remote service modem (Cumin-M)
Communication line error
-The supplied voltage is not sufficient due to the defective communication line or defective connection.
  1. Consult with the user’s local telephone company.
650-011Communication error of the remote service modem (Cumin-M)
Incorrect network setting
– Both the NIC and Cumin-M are activated at the same time.
  1. Disable the NIC with SP5985-1.
650-012Communication error of the remote service modem (Cumin-M)
Modem board error
– The modem board does not work properly even though the setting of the modem board is installed with a dial up connection.
  1. Install the modem board.
    2. Check and reset the modem board setting with SP5816.
    3. Replace the modem board.
651-001Incorrect dial up connection
Program parameter error
– The unexpected error occurs when the modem (Cumin-M) tries to call the center with a dial up connection.
  • Software bug.
651-002Incorrect dial up connection
Program execution error
Same as SC651-001.
  • Software bug.
670Engine startup error
Just after the main power is turned on or the machine is recovering from auto off mode, the engine ready signal assertion fails. Just after the main power is turned on, the engine does not respond.
  • Poor connection between the BICU and controller board
    • Defective BICU
    • Defective controller board
672Controller-to-operation panel communication error at startup
After powering on the machine, communication between the controller and operation panel does not begin, or the communication is interrupted after a normal startup.
  • Controller stalled
    • Controller board installed incorrectly
    • Defective controller board
    • Operation panel connector loose or defective
    • Poor connection of DIMM and optional boards on the controller board
    1. Check the setting of SP5875-001. If the setting is set to “1 (OFF)”, change it to “0 (ON)”.
760ADF gate error 1
The ADF sends the FGATE signal before it is requested to scan originals.
- Defective ADF board
– Defective input/output board
– Loose connection
761ADF gate abnormal 2
The ADF does not send the FGATE signal within 30 seconds after the ADF starts scanning.
- Defective ADF connector
– Defective SBU board
762ADF gate abnormal 3
The ADF continues to send the FGATE signal for more than 60 seconds after the ADF starts scanning.
- Defective ADF connector
– Defective SBU board
901Mechanical total counter error
The polling module does not detect the mechanical total counter.
- Defective mechanical total counter
– Defective BICU
– Loose connection
903Engine total counter error
The checksum of the total counter is not correct.
- Defective NVRAM on the BICU
954Printer application program error
The printer application program does not become ready when the printer application program is necessary.
- Defective application program
955Image transfer error
The BICU requests the controller to transfer image data; but the controller does not become ready.
- Defective application program
964Status error (laser optics housing unit)
The optics-housing unit does not become ready within 17 seconds after a request.
- Defective software
980Controller-engine inconsistency
The controller is incompatible with the engine.
One of the following controllers is installed to the basic model:
– The controller of the MFP model
– The controller of the copier/facsimile model
– The controller of the printer/scanner/copier model
The controller of the optional printer/scanner is installed to one of the following models:
– The MFP model
– The copier/facsimile model
– The printer/scanner/copier model
981NVRAM error
An error occurs during engine NVRAM check.
- Defective NVRAM
– Loose connection between the BICU and the NVRAM
– Incorrect installation of the NVRAM
– Defective BICU
982Localization error
The localization information in the nonvolatile ROM and in the NVRAM is different
- Localization setting not specified (The main power switch is turned on for the first time after the NVRAM is replaced.)
– Incorrect localization setting
– Defective NVRAM
984Print image transfer error
Print images are not transferred
- Defective controller
– Defective BICU
– Loose connection between the controller and the BICU
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